Job description
Job Summary
The Technical Account Manager for Coatings and Sealants will play a pivotal role in driving customer satisfaction and success by providing expert guidance and support for our product offerings in the coatings and sealants sector. This position involves collaborating with clients to ensure optimal application and performance of our solutions, thereby fostering long-term partnerships and enhancing customer loyalty.
Responsibilities
- Serve as the primary technical resource for clients regarding our coatings and sealants products.
- Address customer inquiries and resolve any product-related issues effectively.
- Conduct product presentations and training sessions for both customers and internal teams.
- Work closely with the sales team to develop strategies that target customer requirements and enhance product usage.
- Gather customer feedback to inform product development and service improvements.
- Monitor industry trends and competitor offerings to maintain a competitive edge.
Qualifications
- Bachelor’s degree in Chemistry, Chemical Engineering, or a related field.
- Experience in technical sales or account management within the coatings and sealants industry.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively within a team environment.
- Proficiency with CRM software and Microsoft Office Suite.
Location
Work Arrangement
Remote
