Job Summary
The Network Engineer is tasked with identifying and resolving intricate network issues while executing advanced troubleshooting techniques across multiple infrastructure elements. This position plays a crucial role in handling escalations, ensuring the upkeep of network documentation, and offering technical support to colleagues.
Responsibilities
- Diagnose and resolve complex network incidents effectively.
- Perform advanced troubleshooting across various infrastructure components.
- Manage and oversee escalation processes.
- Maintain accurate and up-to-date network documentation.
- Provide technical guidance and support to network staff.
Qualifications
- Degree in a relevant discipline or 4 years of equivalent practical experience.
- Minimum of 3 years of direct hands-on experience in network support.
- Must be a US citizen or a Green Card holder eligible for Public Trust clearance.
