Job Summary
The Operations Manager plays a crucial role in leading daily service operations, ensuring both efficiency and safety standards are met while managing personnel effectively. This position also encompasses oversight of financial health, customer interactions, and the upkeep of fleet and facility conditions.
Responsibilities
- Direct daily service operations to maximize shop efficiency and safety compliance.
- Manage personnel to foster a productive work environment.
- Monitor and enhance financial performance, including P&L management.
- Develop and maintain strong customer relations to support service goals.
- Oversee the maintenance of fleet and facility standards to ensure operational excellence.
Qualifications
- Minimum of five years of management experience in the motor vehicle service industry.
- Strong financial acumen, demonstrated through experience with P&L responsibilities.
- Bachelor’s degree in business or a related field is mandatory.
- Proficiency in automated business systems is essential.
