Job Summary
The Front Desk Coordinator is pivotal in overseeing the daily interactions of patients by welcoming visitors, organizing appointment bookings, and responding to inquiries through various communication channels including phone, text, and email. This role also includes generating medical documentation and ensuring that the facility remains clean and professionally presentable.
Responsibilities
- Welcome patients and visitors, creating a positive first impression.
- Coordinate and schedule patient appointments efficiently.
- Address inquiries via phone, text, and email in a timely manner.
- Prepare and maintain accurate medical documentation.
- Ensure the facility is tidy and exhibits a professional atmosphere.
Qualifications
- A high school diploma or equivalent is required.
- Minimum of two years of experience in high-end customer service.
- At least one year of experience in a medical aesthetics or medical office environment is necessary.
