Job Summary
The IT Support Specialist II role at Agil3 Technology Solutions based in Camp Lejeune, North Carolina, is focused on providing advanced technical assistance for various operating systems and applications. The specialist will engage in administration and troubleshooting tasks, ensuring seamless functionality for users.
Responsibilities
- Troubleshoot issues related to both local and network printers.
- Collaborate effectively with Systems Engineers, Network Engineers, Cloud Engineers, and Cybersecurity personnel.
- Perform regular maintenance and administration of IT systems.
- Assist in resolving technical issues for end-users.
Qualifications
- Experience in operating systems and applications.
- Strong problem-solving skills related to IT support.
- Ability to work onsite and coordinate with technical teams.
