Job Summary
The Parts Sales Representative supports customers seeking parts by providing responsive service through phone, email, and in-person interactions. This role uses vendor catalogs to identify and source the right items, maintains inventory accuracy, tracks delayed orders, and works closely with the service department to help meet customer and operational needs.
Responsibilities
- Respond to customer parts inquiries by phone, email, and in person.
- Use vendor catalogs to identify and locate requested parts.
- Support inventory control and help maintain accurate stock records.
- Follow up on backordered parts and communicate order status as needed.
- Coordinate parts requirements with the service department.
Qualifications
- High school diploma or GED.
- At least two years of experience in heavy truck or automotive parts.
- Strong mechanical aptitude.
- Excellent customer service and communication skills.
