Job Summary
The Patient Service Representative supports patients and clinical staff by coordinating front-office administrative services. This role helps ensure a smooth registration and payment process, maintains complete and accurate medical records, and protects patient information in accordance with applicable privacy requirements.
Responsibilities
- Register patients and assist with the information needed for their visit.
- Verify insurance coverage and collect payments.
- Maintain accurate electronic and paper medical records.
- Follow privacy laws and safeguard confidential patient information.
- Provide medical records to authorized healthcare providers.
Qualifications
- High School Diploma or GED.
- At least one year of clerical support experience.
- Current CPR/BLS certification.
- Basic knowledge of medical terminology.
