Job Summary
The Loan Servicing Specialist is responsible for managing standard consumer loan activities, which encompass processing payments, handling payoffs, and maintaining accounts. This role also includes updating systems, aiding in general ledger reconciliation, and delivering excellent support to both members and internal departments.
Responsibilities
- Process consumer loan transactions such as payments and payoffs.
- Maintain and update loan account information.
- Assist with the reconciliation of the general ledger.
- Provide timely and effective support to members and internal teams.
- Perform system updates related to loan servicing tasks.
Qualifications
- A high school diploma or equivalent is required.
- 1–2 years of experience in banking or loan servicing is preferred.
- Demonstrated strong attention to detail in performing tasks.
- Excellent communication skills for effective interaction with members and colleagues.
- Ability to adhere to established procedures in loan servicing processes.
