Job Summary
The IT Assistant plays a crucial role in assisting the Help Desk team by ensuring the installation, upgrading, and maintenance of computer hardware and peripherals. This position is essential for maintaining optimal technology performance within the organization.
Responsibilities
- Assist the Help Desk staff with the installation and maintenance of computer hardware.
- Upgrade existing systems and ensure peripherals are functioning correctly.
- Set up and configure mobile devices for users.
- Maintain precise service records of all technical support activities.
Qualifications
- High School Diploma or GED is required.
- Experience with PC hardware and Windows operating systems is necessary.
- Basic understanding of networking concepts.
- A valid driver’s license is mandatory.
- Capable of lifting up to 50 pounds when necessary.
