Job Summary
The primary role involves conducting on-site hardware repair and installation services for laptops and desktops across diverse residential and commercial settings. The position requires effective management of daily logistics, including the collection of parts from shipping facilities and the documentation of service requests via a technician portal.
Responsibilities
- Execute hardware repairs and installations for laptops and desktops at client locations.
- Oversee daily logistical operations, including parts transportation and service call documentation.
- Communicate effectively with clients regarding service needs and progress.
- Ensure a high level of customer satisfaction through quality service and support.
Qualifications
- Demonstrated hands-on experience with hardware components of laptops and desktops.
- Possession of a valid driver’s license and dependable transportation.
- Capability to travel locally and visit multiple sites throughout the day.
- Strong organizational skills to effectively manage logistics and service documentation.
