Job Summary
The Technical Program Manager coordinates engineering resources and oversees client engagements from initial kickoff through delivery of the final report. This role keeps projects organized, ensures deliverables remain on track, and supports clear, consistent communication with clients. The manager also improves operational efficiency by automating project tracking and reporting workflows, including through the use of AI tools.
Responsibilities
- Plan and allocate engineering capacity to support client project needs.
- Manage client engagements throughout the full project lifecycle, from kickoff to final reporting.
- Monitor project milestones, deliverables, and progress across multiple concurrent engagements.
- Maintain effective communication with clients and provide relevant project updates.
- Develop or improve automated processes for tracking work and preparing reports.
Qualifications
- At least 3 years of experience managing multiple client projects at the same time.
- Strong written and verbal communication skills.
- Experience using automation tools or AI tools to support project workflows, tracking, or reporting.
