Job Summary
The position serves as the initial point of contact for patients, facilitating reception tasks and overseeing the scheduling of appointments. The role includes handling triage through both phone and email communications while ensuring that medical records are accurately maintained and data transfers are processed effectively. A professional atmosphere within the clinic is essential, and the individual will contribute to supporting both patients and medical staff in a collaborative team environment.
Responsibilities
- Act as the first point of contact for patients, managing reception activities.
- Schedule appointments efficiently to optimize patient flow.
- Handle triage inquiries via phone and email.
- Maintain accurate medical records and support data transfers.
- Foster and uphold a professional clinic environment.
- Work collaboratively within a multidisciplinary team to assist patients and staff.
Qualifications
- Strong organizational skills and attention to detail.
- Effective communication skills, both verbal and written.
- Willingness to learn and adapt; prior healthcare experience is not mandatory.
- Committed to personal growth and development, with training opportunities available.
