Job Summary
The Billing Specialist manages routine billing activities and supports accurate patient account records. This role processes daily charges, applies insurance payments, investigates billing differences, and helps patients understand their accounts. The specialist also assists with insurance verification and serves as a key contact for billing-related questions.
Responsibilities
- Prepare and process daily medical billing transactions with attention to accuracy and timeliness.
- Post insurance payments to patient accounts and review account activity for discrepancies.
- Research and resolve billing or payment issues to help maintain accurate account balances.
- Respond to patient inquiries about billing and provide clear, helpful information.
- Assist with verifying patients’ insurance coverage.
Qualifications
- At least two years of experience in medical billing.
- High school diploma required; an associate degree is preferred.
- Proficiency with CPT, HCPCS, and ICD-10 coding.
- Knowledge of HIPAA regulations and their application to billing and patient information.


