Job Summary
The MSW Lead Care Manager delivers intensive, patient-centered case management to people with complex, high-acuity needs. The role supports vulnerable individuals by coordinating care, helping address housing needs, and connecting patients with appropriate services. The Care Manager also tracks progress and maintains accurate records in the electronic medical record (EMR) system.
Responsibilities
- Conduct assessments to understand patients’ needs and circumstances.
- Develop individualized care plans for high-acuity patients.
- Provide case management support, including assistance with housing-related needs.
- Link patients to relevant services and resources.
- Document care plans, services, and patient progress in the EMR.
Qualifications
- Master’s degree.
- At least three years of experience in health care or case management.
- Proficiency with electronic medical record systems.
- Strong communication skills and the ability to work effectively with vulnerable populations.
