Job Summary
The Technicians play a crucial role in the practical maintenance of hardware systems, focusing on tasks such as diagnosing and repairing GPU compute trays, NVLink switches, and networking fabrics. They are also involved in managing installations at the rack level and overseeing RMA processes, all while ensuring that the hardware remains functional within established availability SLAs.
Responsibilities
- Conduct hands-on maintenance for hardware systems, including GPUs and networking components.
- Diagnose and repair issues with GPU compute trays and NVLink switches.
- Oversee rack-level installations and manage RMA processes.
- Ensure hardware operates effectively according to strict availability Service Level Agreements (SLAs).
Qualifications
- A minimum of 3 years of experience in hardware operations within hyperscale or HPC data centers.
- Demonstrated expertise in server break-fix operations.
- Strong proficiency in Linux operating systems.
- Experience with high-density cabling and related technologies.
- Willingness to work rotating shifts and participate in on-call rotations.
