Job Summary
The Teller/Personal Banker supports customers with routine banking needs, account questions, and issue resolution while following established bank policies and procedures. The role also focuses on recommending and selling relevant products and services to strengthen customer relationships and encourage long-term engagement.
Responsibilities
- Process customers’ day-to-day banking transactions and respond to account inquiries.
- Help identify and resolve customer concerns in accordance with bank policies.
- Promote and sell bank products and services suited to customer needs.
- Build and maintain lasting relationships with customers through attentive service.
Qualifications
- High School diploma or GED required.
- Willingness to pursue continuing education.
- One to three years of experience in banking, administration, or customer service preferred.
- Proficiency with Microsoft Office.
