Job Summary
The role consists of overseeing clerical personnel at the initial supervisory level, which includes responsibilities such as recruitment, training, and performance assessment. Additionally, the position requires managing various program-related activities, keeping accurate records, and addressing intricate issues to ensure adherence to departmental standards.
Responsibilities
- Supervise and lead clerical staff, including aspects of hiring and training.
- Conduct evaluations of staff performance to ensure high productivity and compliance.
- Manage programmatic initiatives and related activities within the department.
- Maintain organized and accurate records as part of operational duties.
- Resolve complex issues effectively to uphold departmental compliance and operational integrity.
Qualifications
- A high school diploma or GED is required.
- A minimum of five years of applicable experience or completion of 75 hours of college credit.
- Proficient in office software applications.
- Ability to successfully pass skill assessments including typing and data entry tests.
