Job Summary
The Medical Receptionist supports the daily operations of a medical office by welcoming patients and coordinating front-desk services. This role manages patient check-ins and registrations, arranges appointments, responds to phone inquiries, processes payments, and helps keep the reception area clean and presentable. The ideal candidate is professional, organized, and able to balance several tasks while providing courteous service to patients.
Responsibilities
- Greet and check in patients, and complete registration procedures.
- Schedule appointments and assist with appointment coordination.
- Answer telephone calls and respond to patient inquiries.
- Collect payments and support routine front-office transactions.
- Maintain a clean, orderly, and welcoming reception area.
Qualifications
- At least one year of experience in a medical office or customer service position.
- Computer literacy and the ability to use office systems effectively.
- Strong multi-tasking skills and the ability to manage competing front-desk priorities.
- A professional appearance and courteous manner when interacting with patients.
