Job Summary
The Project Manager will be accountable for overseeing the entire customer engagement lifecycle, commencing from the execution of contracts and extending through to the post-installation warranty phase. This role is pivotal in facilitating order processing, coordinating logistics, confirming site preparedness, and ensuring transparent communication between internal departments and customers.
Responsibilities
- Manage the order processing initiatives and logistics coordination.
- Ensure site readiness for installation projects.
- Maintain effective communication with both customers and internal teams throughout the project lifecycle.
- Oversee the post-installation warranty period, ensuring customer satisfaction.
Qualifications
- 1 to 3 years of experience in project management, order management, or operations within a relevant industry.
- A bachelor’s degree in a related discipline.
- Strong communication skills, both written and verbal.
- Proficient in using CRM or ERP systems.
