Job Summary
The Rehab Patient Services Representative supports the day-to-day administrative functions of the rehabilitation department. This role handles patient registration, order entry, and appointment scheduling, while helping patients and visitors navigate department services. The representative follows established policies and procedures to help maintain an organized, responsive service environment.
Responsibilities
- Complete patient registration and enter relevant orders accurately.
- Coordinate and maintain rehabilitation appointment schedules.
- Assist patients and visitors with questions and general service needs.
- Carry out clerical duties in accordance with departmental policies and procedures.
Qualifications
- High school diploma or equivalent.
- Familiarity with medical terminology and standard office procedures.
- Strong clerical, computer, and time-management skills.
- CPR certification is preferred.
