Hyro Jobs

Lead and mentor a team of Engagement Managers to oversee the post-sale lifecycle and successful deployment of AI agents for healthcare clients. Manage team-level KPIs, drive operational efficiency through playbooks, and serve as the primary escalation point for complex enterprise projects. Requires 5+ years of experience in professional services or client-facing project management and 2+ years of direct team management in a B2B SaaS environment. Candidates must be able to work from the NYC office at least three days per week and possess strong technical coordination skills.