Job Summary
The Senior Business Analyst plays a pivotal role in collaborating with stakeholders to assess and enhance business processes utilizing the Salesforce platform. This position entails converting business requirements into functional specifications, user narratives, and testing frameworks, while working closely with technical teams to guarantee the effective implementation of solutions.
Responsibilities
- Engage with stakeholders to identify and analyze business process needs.
- Develop functional requirements, user stories, and testing scenarios based on business objectives.
- Collaborate with technical teams to ensure the successful execution of Salesforce-related projects.
- Recommend improvements and enhancements to existing processes supported by Salesforce.
Qualifications
- A minimum of 5 years of experience in business analysis.
- At least 4 years of experience working with Salesforce implementations and initiatives.
- A bachelor’s degree in business, information systems, or a related discipline is essential.
