Job Summary
The Vacation Analyst administers union-negotiated fringe benefits, including health coverage, vacation benefits, and retirement plans. This role combines accurate benefit processing with frequent interaction with members, providing clear guidance on policies and assistance with benefit-related requests.
Responsibilities
- Process and support the administration of union-negotiated health, vacation, and retirement benefits.
- Communicate benefit policies and procedures to members and address their questions.
- Review and handle benefit applications and related documentation.
- Respond to legal and benefit matters, including Qualified Domestic Relations Orders (QDROs) and liens.
- Manage a high volume of member interactions while delivering clear, organized support.
Qualifications
- At least two years of experience in an employee benefits environment.
- Bilingual Spanish-language skills.
- Proficiency with the Microsoft Office Suite.
- Strong organizational and communication skills.
