Job Summary
This role involves managing the complete consumer experience by defining the vision and strategy for customer retention, onboarding, and personalization initiatives. The successful candidate will work closely with engineering, design, and data teams to implement AI-enhanced solutions that improve the customer journey.
Responsibilities
- Define and execute a comprehensive vision for the consumer experience, focusing on retention, onboarding, and personalization.
- Collaborate with cross-functional teams, including engineering and design, to integrate AI technologies into the customer experience.
- Monitor and analyze consumer feedback and data to continuously refine and enhance product offerings.
Qualifications
- Minimum of 6 years of product management experience, specifically with B2C products at a large scale.
- Demonstrated history of successfully building and launching AI-enabled consumer products.
- Strong collaboration skills to work effectively with diverse teams across the organization.
