Job description
The Claims Specialist will oversee insurance claims and address inquiries from payers by conducting outbound calls and maneuvering through IVR systems. This role entails accurately documenting outcomes and following up on the status of claims, managing denials, and tracking payment schedules. Ideal candidates will possess 1-2 years of experience in a call center or customer service environment, with a preference for those with a background in healthcare or insurance. A high school diploma or its equivalent is necessary, as well as a designated home office setup featuring a dependable computer and high-speed internet connection.
