Job Summary
The Leave Benefits Coordinator acts as a connection point among clients, staff, and benefits providers to oversee leave of absence initiatives and guarantee adherence to relevant legal requirements. This role offers assistance for leave applications, addresses inquiries related to benefits, and keeps precise records in compliance with privacy regulations.
Responsibilities
- Serve as a point of contact for employees and clients regarding leave of absence programs.
- Process and manage leave requests while ensuring regulatory compliance.
- Resolve inquiries related to benefits and provide exceptional client service.
- Maintain and update records accurately and consistently.
- Ensure adherence to privacy standards in handling sensitive information.
Qualifications
- Minimum of 2–4 years of experience in managing the full cycle of leave of absence processes.
- High school diploma or GED is mandatory.
- Familiarity with HRIS or CRM systems is essential.
- Demonstrated strong client service skills.
