Job Summary
The position of Front Desk Staff entails welcoming patients, overseeing check-in processes, and confirming insurance details. This role plays a vital part in coordinating appointments, responding to phone inquiries, and performing general administrative duties to foster a positive experience for patients.
Responsibilities
- Greet patients upon arrival and assist them with the check-in process.
- Verify insurance information to ensure accuracy prior to appointments.
- Manage scheduling of patient appointments effectively.
- Respond to phone inquiries and provide necessary support to callers.
- Perform various administrative tasks to support daily operations.
Qualifications
- High school diploma or GED is required.
- A minimum of six months experience in a professional administrative setting is necessary.
- Proficiency in the MS Office Suite is preferred.
- Experience in a healthcare or customer service environment is advantageous.
