Job description
Job Summary
The Collections Specialist is tasked with the essential role of managing and facilitating the collection of outstanding accounts receivable. This position requires the individual to implement effective collection strategies that align with the company’s policies while ensuring positive interactions with clients.
Responsibilities
- Engage with account holders to verify and collect overdue payments.
- Maintain accurate records of all collection activities and client communications.
- Follow up on payment commitments and negotiate payment plans when necessary.
- Collaborate with other departments to address any disputes related to billing.
- Provide regular updates and reports on the status of collections to management.
Qualifications
- Strong interpersonal and communication skills to effectively liaise with clients.
- Experience in a collections or finance-related role is preferred.
- Ability to handle sensitive information with confidentiality.
- Proficient in using collection software and Microsoft Office Suite.
- Detail-oriented with excellent organizational skills.
Location
Work Arrangement
Remote
