Job Summary
The IT Support Associate plays a crucial role in the creation, execution, and upkeep of user technologies such as desktops, printers, and applications. This position acts as the main point of contact for any technical support queries and is responsible for coordinating activities within the call center.
Responsibilities
- Design and implement user technology solutions, including desktops, printers, and applications.
- Maintain and support various user technologies.
- Coordinate call center operations related to technical support.
- Serve as the primary technical support contact for users.
Qualifications
- Strong technical aptitude and proficiency in operating systems.
- Experience in vendor management.
- Skills in network administration.
- Excellent verbal and written communication abilities.
- Able to lift items weighing up to 35 lbs.
