Job Summary
The Commercial Operations Manager is responsible for supervising the everyday functions of the museum, focusing on enhancing revenue across various areas such as ticket sales, retail, and private events. This position requires effective leadership of cross-functional teams, budget management, and a commitment to providing visitors with a safe and enriching experience.
Responsibilities
- Oversee the daily operations of the museum to ensure efficiency and productivity.
- Drive revenue growth through strategic management of ticketing, retail, and private event offerings.
- Lead and coordinate cross-functional teams to achieve operational goals.
- Manage financial budgets effectively while tracking revenue and expenses.
- Ensure the provision of a high-quality visitor experience in a safe environment.
Qualifications
- 5–8 years of professional experience in a leadership role within operations or commercial management.
- Preference for candidates with a background in museums or hospitality sectors.
- Demonstrated strong commercial acumen and experience in managing frontline staff.
- Eligibility to work in the Netherlands is mandatory.
