Job Summary
The secretary is responsible for executing essential administrative functions that include welcoming patients, managing phone communications, and coordinating appointment schedules. The role also involves overseeing medical records, handling authorizations, and assisting with the overall operations of the practice to foster a positive experience for patients.
Responsibilities
- Greet and assist patients upon arrival.
- Answer phone calls and manage inquiries effectively.
- Schedule and confirm patient appointments.
- Ensure accurate management of medical records.
- Process necessary authorizations for patient services.
- Support daily operations to enhance patient satisfaction.
Qualifications
- Must possess a high school diploma.
- Strong organizational and interpersonal skills are essential.
- Effective communication abilities are required.
- Proficient in basic computer software applications.
- Able to collaborate well within a team setting.
