Job Summary
The role involves overseeing property tax, insurance, and escrow transactions, alongside ensuring the accuracy of loan records in servicing systems. The specialist serves as a key support resource for loss claims, lender-placed insurance, and borrower communications, aimed at promoting operational efficiency and enhancing service quality.
Responsibilities
- Manage property tax, insurance, and escrow transactions effectively.
- Maintain precise loan records within servicing systems.
- Assist with loss claims and address lender-placed insurance matters.
- Facilitate effective communication with borrowers to ensure a smooth process.
- Contribute to operational efficiency and uphold service quality standards.
Qualifications
- Minimum of 12 months of relevant experience in mortgage servicing, escrow, or similar financial operations.
- Proficiency in Microsoft Office applications.
- Strong organizational abilities and effective communication skills.
