Job Summary
The Technical Account Manager is tasked with spearheading IT strategies and planning technology initiatives for 25-30 client accounts. Serving as a strategic consultant to C-level executives, this individual will drive the development of project plans, nurture client relationships, and pinpoint technology solutions aimed at reducing business risks.
Responsibilities
- Guide IT strategy and technology planning for a diverse set of client accounts.
- Act as a trusted advisor to C-suite executives, providing strategic insights.
- Develop and outline comprehensive project plans aligned with client needs.
- Maintain and strengthen client relationships to ensure satisfaction and retention.
- Identify and propose technology solutions that effectively mitigate business risks.
Qualifications
- Bachelor’s degree in a relevant field.
- 8-10+ years of experience working within a Managed IT Service Provider context.
- Proficient consultative skills, with a focus on understanding client needs.
- Exceptional communication and presentation skills suitable for executive engagement.
- Demonstrated experience in project management, ensuring timely and effective delivery of solutions.
