Job Summary
The Scheduling Operations Manager is responsible for overseeing the payroll-readiness and exception-management initiatives within the department, ensuring that payroll processing is both accurate and timely. This role includes supervision of staff dedicated to exception support, provision of functional guidance to schedulers, and maintaining a manageable individual caseload.
Responsibilities
- Lead payroll-readiness tasks and manage exception workflows to guarantee efficient payroll processing.
- Supervise exception-support personnel and offer functional direction to scheduling staff.
- Maintain a lower individual caseload for optimum efficiency and oversight.
Qualifications
- Experience in scheduling, payroll, or healthcare operations.
- Strong analytical, problem-solving, and organizational skills.
- Preferred prior experience in a team lead or supervisory role.
- Ability to effectively manage tasks under strict deadlines.
