Job Summary
The Field Service Technician for Commercial Kitchen Equipment at General Parts Group is responsible for providing exceptional service, maintenance, and repair for various commercial kitchen appliances, including cooking and refrigeration equipment. This role involves significant hands-on work in the field, allowing technicians to operate independently while ensuring customer satisfaction with their kitchen equipment.
Responsibilities
- Perform service and repairs on a range of commercial kitchen equipment including ovens, ice machines, and refrigeration units.
- Conduct regular maintenance and troubleshooting of kitchen appliances to ensure optimal performance.
- Work independently in the field, managing time effectively to meet customer needs.
- Communicate effectively with clients to understand their equipment issues and provide timely solutions.
- Document service activities and report on the condition of equipment.
Qualifications
- Experience in servicing, repairing, and maintaining commercial kitchen equipment is preferred.
- Ability to work independently and manage field service calls effectively.
- Strong problem-solving skills and a customer-oriented approach.
- Technical knowledge of kitchen appliances and relevant certifications are a plus.
- Good communication skills to interact with clients and team members.
