Job Summary
The Care Coordinator serves as the primary liaison for members, overseeing their healthcare appointments, referrals, and laboratory services. This role is essential in facilitating smooth communication between members and healthcare providers, ensuring that all necessary actions and information flow efficiently.
Responsibilities
- Act as the main contact for members regarding healthcare appointments and services.
- Manage and coordinate referrals for various medical services.
- Assist in arranging lab services for members.
- Collaborate with healthcare providers to accurately gather billing codes.
- Support members in understanding and utilizing their healthcare benefits effectively.
Qualifications
- Comprehensive knowledge of healthcare coordination practices.
- Exceptional communication skills to interact effectively with members and providers.
- Prior experience in healthcare billing and managing provider relationships is advantageous.
