Job Summary
The Vice President of Operations leads the organization’s branch operations, marketing efforts, and business development activities. The role focuses on strengthening organizational growth and operational efficiency while providing executive guidance to departmental teams. It also promotes outstanding member service and ensures that operations meet applicable regulatory requirements.
Responsibilities
- Oversee the day-to-day operations of the organization’s branches.
- Guide marketing strategies and business development initiatives that support growth.
- Provide executive leadership and direction to departmental teams.
- Promote efficient operations and a consistently high standard of member service.
- Ensure branch and operational activities comply with regulatory standards.
Qualifications
- Bachelor’s degree in a business-related discipline.
- Five to seven years of progressive leadership experience in a financial institution.
- Strong knowledge of credit union operations and regulatory compliance.
- Experience managing operations across multiple branches.
