Job Summary
The position involves managing the scheduling of patients for biologic infusions and providing them with a warm welcome upon their arrival at the clinic. The role includes coordinating patient care, processing orders, and documenting information in partnership with referring practices and the local Market Executive. A key focus is to ensure that each patient visit is efficient and contributes to a positive healthcare experience.
Responsibilities
- Schedule patients for biologic infusion appointments.
- Welcome and assist patients during their clinic visits.
- Coordinate care and documentation with referring healthcare providers and local executive staff.
- Ensure the smooth operation of each patient visit to promote quality service.
Qualifications
- A high school diploma or equivalent is required.
- Proficiency in CRM and EMR software systems.
- Ability to obtain BLS certification within 30 days of employment.
- Must meet U.S. employment eligibility criteria.
- Strong communication and customer service skills are essential.
- Experience in a medical environment is preferred.
