Job Summary
Support and sustain mission-critical enterprise applications for the FDA, helping ensure dependable service, strong performance, and operational stability. This role investigates production problems, monitors application health, and addresses issues across Java, Oracle Database, AWS, and WebLogic environments. It also contributes application fixes and enhancements, supports software releases, and works with technical teams and federal stakeholders to improve system reliability.
Responsibilities
- Troubleshoot production incidents and resolve issues involving Java applications, Oracle Database, AWS, and WebLogic.
- Monitor application health, identify performance or reliability concerns, and carry out root cause analysis.
- Develop, test, and validate application fixes and enhancements.
- Assist with deployments, releases, and ongoing production operations.
- Coordinate with technical teams and federal stakeholders to improve application performance and service reliability.
Qualifications
- At least five years of experience in enterprise application development, operations, or production support.
- Hands-on experience with Java, Oracle Database, WebLogic, and AWS.
- Background in production troubleshooting and root cause analysis.
- Experience working with REST APIs, Linux/Unix, source control, and deployment or release support.
- Familiarity with Agile/Scrum practices.
- A relevant bachelor’s degree or equivalent professional experience.
