Job Summary
The Technology Support Specialist helps keep the organization’s technology services reliable and accessible. This role maintains key technology systems and databases, including Veracross, while providing hands-on support to students, faculty, and staff. The specialist contributes to the continuity of IT services and supports the effective use of technology across the academic community.
Responsibilities
- Provide direct technical assistance to students, faculty, and staff.
- Maintain and support technology systems and core databases, including Veracross.
- Help ensure IT services remain operational and available.
- Support computer hardware, operating systems, and educational software used in the academic environment.
Qualifications
- Experience providing technology support in an academic setting.
- Proficiency with computer hardware, operating systems, and educational software.
- A strong understanding of network protocols and system administration.
- A bachelor’s degree is preferred.
