Job Summary
The Marketing Assistant works alongside Account Managers and Directors to coordinate client requests and help deliver consistently high-quality service. This role supports effective account and campaign communication by responding to client concerns, keeping records of interactions, and maintaining professional correspondence.
Responsibilities
- Support Account Managers and Directors in handling client requests and account-related needs.
- Address and resolve client issues with a service-oriented, practical approach.
- Track client communications to help ensure requests and follow-ups are managed effectively.
- Maintain clear, professional correspondence concerning campaigns and client accounts.
- Contribute to high service standards across client interactions.
Qualifications
- Bachelor’s degree in a relevant field, or equivalent practical experience.
- Strong organizational skills and the ability to manage communications and client requests.
- Excellent written and verbal communication abilities.
- A client-focused approach to problem-solving and service delivery.
