Job Summary
The Member Service Representative supports credit union members by handling transactions with accuracy, keeping teller terminal records current, and balancing cash at the end of each day. The role also helps members understand available credit union products and services, contributing to positive relationships and stronger connections within the community.
Responsibilities
- Process member transactions carefully and accurately.
- Maintain teller terminal records and complete daily cash balancing.
- Explain credit union products and services to members and help them understand available options.
- Deliver service that supports lasting member and community relationships.
Qualifications
- High school diploma or equivalent.
- Previous customer service experience.
- Proficiency using personal computers and Microsoft Office products.
