Job Summary
The Medical Receptionist plays a crucial role in delivering exceptional customer service within the clinic. This position involves handling patient check-in and check-out processes, scheduling appointments, and ensuring the clinic environment is kept clean and organized. Additionally, the Medical Receptionist supports clinical operations by assisting with tasks such as insurance verification, obtaining pre-authorizations, and collecting payments.
Responsibilities
- Manage patient check-in and check-out procedures to ensure a smooth flow of the clinic.
- Schedule appointments effectively while accommodating both patients and healthcare providers.
- Maintain a tidy and welcoming clinic environment for patients and staff.
- Assist with insurance verification processes to facilitate patient treatments.
- Help complete pre-authorizations required for insurance coverage.
- Collect payments from patients and handle transaction processing.
Qualifications
- High school diploma or GED is mandatory; an Associate or Bachelor’s degree is preferred.
- Demonstrated strong communication abilities, especially in a client-facing environment.
- Previous experience in healthcare or ophthalmology is highly valued.
