Job Summary
The Therapy Care Specialist serves as the main contact for specialty patients, helping coordinate medication dispensing, delivery, and ongoing prescription needs. Working under a pharmacist’s supervision, the specialist supports patient care by collecting assessment information, organizing refill activity, and assisting with insurance approvals.
Responsibilities
- Act as a primary point of contact for specialty patients.
- Coordinate medication dispensing and delivery.
- Maintain prescription information and support ongoing medication needs.
- Capture patient assessment data under pharmacist supervision.
- Manage refill queues and help facilitate insurance authorizations.
Qualifications
- At least one year of pharmacy technician experience in a specialty infusion or hospital setting.
- Current, valid North Carolina pharmacy technician registration.
- Proficiency with Microsoft Office and strong organizational skills.
- PTCB or NHA certification is preferred.
