Job Summary
The Account Executive plays a critical role in nurturing and enhancing client relationships, while also focusing on the retention and growth of business accounts. This position involves overseeing the account management process, facilitating onboarding procedures, and orchestrating both internal and external resources to achieve specified performance targets.
Responsibilities
- Maintain and strengthen relationships with clients to ensure satisfaction and loyalty.
- Oversee the account management process to ensure efficient service delivery.
- Manage the onboarding of new clients, ensuring a smooth transition and integration.
- Coordinate with various teams and resources to meet and exceed performance goals.
- Implement strategies for business retention and expansion.
Qualifications
- Bachelor’s degree in health administration, business, or a related field is required.
- An MBA is preferred for candidates to enhance business acumen.
- A minimum of four years of experience in external client-facing account management within healthcare or Pharmacy Benefit Manager (PBM) settings is desirable.
