Job Summary
This role is focused on leading a substantial team of over 50 account managers to enhance revenue growth and maintain outstanding service delivery for clients situated in the Eastern region of the United States. The position involves refining and defining service processes while promoting collaboration across various functions to elevate client satisfaction and increase product adoption.
Responsibilities
- Lead and manage a team of account managers to drive revenue growth.
- Ensure exceptional delivery of services to clients.
- Develop and improve service motions for better client engagement.
- Foster collaboration among cross-functional teams to enhance client satisfaction.
- Promote product adoption and utilization among clients.
Qualifications
- Significant experience in people management.
- Proven success in a quota-carrying role, specifically in the advertising or martech sector.
- Strong analytical skills and data-driven mindset.
- Commitment to nurturing a high-performance and supportive team culture.
