Job description
As the primary contact for employee IT support inquiries, you will be responsible for managing, troubleshooting, and maintaining both hardware and software systems. Your role will also involve documenting procedures, overseeing user accounts, and offering technical support to foster a secure and effective technology environment. Applicants should possess a minimum of two years of college education or equivalent professional experience, with a solid understanding of computer hardware and networking principles. Preferred qualifications include certifications like A+, Security+, Network+, or MCP, as well as strong communication and problem-solving abilities.
