STERIS Instrument Management Services, Inc. Jobs

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Customer Repair Support Specialist I

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Customer Repair Support Specialist I

Phoenix, Arizona, 85004

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Full Time
Onsite
$48027.20 - $62150.40/yr
supports..pdf, .doc, .docx, or .txt file

Job Summary

The specialist is responsible for delivering onsite repair assistance and managing the inventory of surgical instruments to guarantee their readiness for procedures. This role involves evaluating repair patterns, performing preventative maintenance checks, and training hospital personnel on the correct usage and maintenance of devices.

Responsibilities

  • Provide onsite repair assistance for surgical instruments.
  • Oversee inventory management to ensure instruments are ready for procedures.
  • Analyze and track repair trends.
  • Perform proactive maintenance inspections.
  • Educate hospital staff on proper care and handling of surgical devices.

Qualifications

  • High school diploma is required.
  • A minimum of 4 years of relevant experience is necessary, with at least 1 year in a hospital or sterile processing setting.
  • Must be willing to travel within the designated territory.
  • Ability to adhere to hospital credentialing standards is essential.
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Customer Repair Support Specialist I
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supports..pdf, .doc, .docx, or .txt file