Job description
As the owner of the complete customer journey, you will oversee everything from the initial engagement stages to the transition into membership. This includes developing strategies for website optimization, creating personalized pathways, and implementing lifecycle initiatives while adhering to a thorough experimentation plan. The position demands 5 to 8 or more years of experience in ecommerce, conversion rate optimization (CRO), or growth, along with a solid history of managing conversion funnels successfully. Strong analytical skills and the capability to work collaboratively with product, brand, and creative teams are essential for candidates.
