Job Summary
The Associate Patient Care Coordinator acts as the main liaison for the practice, overseeing various daily operations, managing paperwork, and interacting with patients. This position plays a crucial role in facilitating a smooth workflow and ensuring patient satisfaction through effective communication and service delivery.
Responsibilities
- Serve as the primary contact for patients and handle daily operational tasks.
- Manage scheduling of appointments to optimize practice efficiency.
- Conduct insurance verification to ensure proper coverage for patients.
- Maintain accurate patient documentation and recordkeeping.
- Deliver excellent customer service and address patient inquiries.
- Travel between designated office locations in Washington state as needed.
Qualifications
- Must possess a High School Diploma or GED.
- At least one year of experience in customer service or a healthcare-related field.
- Strong proficiency in computer applications and related software.
- Ability to effectively communicate and engage with patients and staff.
